[ 01 / Website Bug Fixes ]
Broken pages or features
Broken pages, links or website features.
[ Website Bug Fixes ]
Website bug fixes for small businesses and tradespeople
Is your website displaying an error, behaving unexpectedly or preventing customers from contacting you? PixelGem provides practical website bug-fixing support for small businesses and tradespeople across the UK. Kevin works directly with you to understand the problem, investigate the cause and agree the next step.
Investigate website errors and features that are not working as expected
Understand the cause and access available before changes
One-to-one support from Winsford, Cheshire
OverviewPractical help with website
Practical help with website
problems
Website problems can be caused by code, configuration, updates, integrations, hosting or access issues. The first step is to understand what is happening and what access is available.
The cause is not always visible from the front end. Enough information and access may be needed to investigate, and the required work and limitations should be agreed before changes are made.
Services
Problems we may be able to investigate
Each issue needs to be assessed before the work and scope are confirmed.
[ 02 / Website Bug Fixes ]
Display and layout problems
Display or layout problems affecting how the website is used.
[ 03 / Website Bug Fixes ]
Forms not working
Forms that are not working as expected.
[ 04 / Website Bug Fixes ]
Update-related errors
Website errors after an update or change.
[ 05 / Website Bug Fixes ]
Hosting and configuration
Problems involving hosting or website configuration.
[ 06 / Website Bug Fixes ]
Business email setup
Business email setup, where within the agreed scope.
Next steps
Next steps for a website problem
FAQClear answers
Clear answers
before you enquire.
What information should I provide about a website bug?
Describe what is going wrong, which page or feature is affected, when you first noticed it and whether anything changed beforehand. Screenshots and the affected URL may also help.
Will you need access to my website?
Possibly. Some investigations or fixes may require FTP access or access to the relevant hosting or website system. PixelGem should confirm the required access before work begins.
Can you fix a problem caused by a recent update?
PixelGem can investigate update-related problems and confirm whether the issue is within scope once the website and access arrangements have been reviewed.
Can you fix any website?
PixelGem needs to assess the platform and the issue first. If the current platform limits the required fix, migration or rebuild options can be discussed, subject to access and agreed scope.
Can you help with business email setup?
PixelGem offers business email setup. The exact requirement should be discussed so that the required work and scope can be confirmed.
Do you support websites across the UK?
Yes. PixelGem is based in Winsford, Cheshire and serves small businesses and tradespeople nationwide.
ContactLet's build
Let's build
something sharp.
Tell PixelGem what you need and Kev will reply with a practical route, likely cost and any questions. No pressure, no agency waffle.
What happens next
Kev will read your message and reply with the best route, likely cost and any questions. If a £99 starter page is enough, he will say so. If a larger package makes more sense, he will explain why. No pressure and no sales call unless it would genuinely help.
Email: sales@pixelgem.co.uk
Based in the UK / supporting small businesses nationwide